User Portal Maintenance
| Outage start | Tuesday, June 28, 2022 11 a.m. |
| Expected end | Tuesday, June 28, 2022 11:30 a.m. |
Scheduled TLS Certificate Maintenance
Reported Outages
storage system interruption at UC
| Outage start | Monday, June 13, 2022 3:08 p.m. |
| Expected end | Wednesday, June 15, 2022 2:13 p.m. |
Update: 06/15/2022:
Provisioning of new instances at UC is now functional with all the Chameleon supported images available.
Unfortunately, we were not able to restore all of the images. We are still in the process of restoring some of them and will be contacting users whose images have not been possible to restore and working with them through available options. If you don’t find the image you are looking for, please reach out to help desk.
CHI@TACC Upgrade June 21, 2022
| Outage start | Tuesday, June 21, 2022 8 a.m. |
| Expected end | Wednesday, June 22, 2022 7:47 p.m. |
RESOLVED: The upgrade is complete! All services are operating normally.
On June 21st, Chameleon services at TACC will be unavailable to permit an OpenStack version upgrade. During this time, the CHI@TACC dashboard and API will be unavailable. Network access to running instances will also be interrupted, but instances will continue to run and will become available again after the upgrade. KVM@TACC will not be impacted.
TACC Network Maintenance Sunday June 26th 2022
| Outage start | Sunday, June 26, 2022 10 a.m. |
| Expected end | Sunday, June 26, 2022 4 p.m. |
UPDATE: The Network Maintenance scheduled for Sunday, June 26th, 2022 has been suspended.
Network maintenance will be carried out between 10:00 AM and 4:00 PM (CST) on Sunday, June 26th. Access to all TACC systems will be unavailable during this time, including CHI@TACC, KVM@TACC, and the Chameleon Portal. Instances will continue to run, but users will have no access to TACC services and systems until the upgrade is complete.
Please submit any questions you may have via the TACC User Portal.
CHI@NU Public network down
| Outage start | Wednesday, June 01, 2022 9 p.m. |
| Expected end | Thursday, June 02, 2022 4:36 p.m. |
Update: 4:36 PM. NU has restored network connectivity, and the site is back up.
The network providing access to CHI@NU has gone down, preventing access to the site. The web UI and all instances are inaccessible.
Site staff are investigating, and we'll update here with a timeline for resolution.
Baremetal Provisioning Outage for CHI@TACC
| Outage start | Wednesday, June 01, 2022 8 a.m. |
| Expected end | Friday, June 03, 2022 2:22 p.m. |
Resolved: The system is now operating normally. Thank you for your patience.
CHI@TACC is currently experiencing an outage in provisioning baremetal nodes. This does not affect currently running instances, but prevents the launch of new ones. The team is working to resolve the issue.
Upcoming Maintenance window at UC
| Outage start | Monday, June 06, 2022 8 a.m. |
| Expected end | Tuesday, June 07, 2022 6 p.m. |
Update 5:30 pm: Issues are resolved, all nodes are usable again.
Update 4pm June 7th: Provisioning of baremetal nodes is restored. We're seeing failures to create leases for P2 nodes (types compute_skylake, gpu_rtx_6000), but reservation of P3 nodes is succeeding.
Login System outage affecting all Chameleon sites
| Outage start | Monday, May 16, 2022 7:56 a.m. |
| Expected end | Monday, May 16, 2022 9:46 a.m. |
Due to an unknown cause, users are unable to login to Chameleon.
Unplanned Jupyter downtime May 13
| Outage start | Friday, May 13, 2022 12:06 p.m. |
| Expected end | Friday, May 13, 2022 1:42 p.m. |
We are experiencing an outage of the Jupyter environment and are working to restore service shortly, stay tuned, and apologies for the lack of notice.
Instance Provisioning failures at UC
| Outage start | Wednesday, May 11, 2022 8 a.m. |
| Expected end | Wednesday, May 11, 2022 4:13 p.m. |
Update: 4PM 05/11/2022: This issue is now resolved, provisioning and connectivity should be restored for all UC nodes.
An issue is affecting the provisioning of new instances on P3 nodes at UC. Existing nodes are unaffected.