| Outage start | Tuesday, August 24, 2021 6 p.m. |
| Expected end | Tuesday, August 24, 2021 7 p.m. |
Update: The maintenance was completed on schedule.
An emergency network outage at TACC has been scheduled for this afternoon, Tuesday, August 24th, from 6:00PM (CDT) to 7:00PM (CDT). Systems will be inaccessible during this time, but running instances will not be impacted. CHI@UC and Jupyter will not be affected.
| Outage start | Tuesday, August 24, 2021 10 a.m. |
| Expected end | Tuesday, August 24, 2021 1:46 p.m. |
Update: Maintenance is complete.
TACC will be conducting maintenance and upgrade on the ticketing system today from approximately 10:00AM to 5:00PM (CDT). During this time tickets submission and accessing tickets from the Chameleon portal will be unavailable.
| Outage start | Friday, August 06, 2021 9:15 a.m. |
| Expected end | Friday, August 06, 2021 10:15 a.m. |
We are experiencing an unplanned outage of the CHI@UC site and the JupyterHub environment. We're working to figure out what's up and to restore service asap.
| Outage start | Thursday, August 12, 2021 12 p.m. |
| Expected end | Thursday, August 12, 2021 3 p.m. |
Update: The maintenance is complete. Please log out before using jupyterhub before returning to work
There will be an outage for JupyterHub on Thursday, August 12 starting at noon expected to take 3 hours for minor updates.
| Outage start | Sunday, July 18, 2021 9:10 p.m. |
| Expected end | Tuesday, July 20, 2021 7:13 p.m. |
UPDATE: We've cleared the issues with power management and the CHI@UC site should be stablized. Please file help desk tickets if your individual instance is having trouble coming back online.
There will be a total outage for the CHI@UC site on Monday, July 19th, due to maintenance on the power system in the data center.
In addition, JupyterHub and Trovi will not be available.
| Outage start | Wednesday, June 30, 2021 11:08 a.m. |
| Expected end | Thursday, July 01, 2021 7:16 p.m. |
Update: Service is restored. If you continue to see issues, please let us know via the helpdesk.
The Network Stitching feature on CHI@UC is currently non-functional.
No traffic will flow over stitched links, either new or pre-existing. This will impact any experiment on CHI@UC that uses them.
It is caused by an upstream issue, namely a network outage at ANL affecting Chameleon-EXOGENI vlans 3290-3299.
| Outage start | Monday, May 03, 2021 8 a.m. |
| Expected end | Monday, May 03, 2021 12 p.m. |
Update: Service is restored. If you continue to see issues, please let us know via the helpdesk.
Starting in the morning of May 3, 2021 services and instanaces on KVM@TACC has been sporadically unavailable. Staff is working to restore access.
| Outage start | Monday, April 26, 2021 6 p.m. |
| Expected end | Tuesday, April 27, 2021 6 p.m. |
Resolved: This outage has been resolved.
CHI@TACC is experiencing launch and lease creation issues for new instances since April 26th. We are investigating and will provide an update once functionality is restored. CHI@UC is still available at https://chi.uc.chameleoncloud.org.
| Outage start | Friday, April 23, 2021 12:30 p.m. |
| Expected end | Monday, April 26, 2021 11:11 a.m. |
Resolved: The floating IP issue has been corrected.
CHI@UC is experiencing floating IP issues since Friday. The floating IPs are in "ERROR" status and can't be used to ssh to the instances. We are investigating and will provide an update once functionality is restored. CHI@TACC is still available at https://chi.tacc.chameleoncloud.org.
| Outage start | Tuesday, April 06, 2021 9:20 a.m. |
| Expected end | Tuesday, April 13, 2021 3:07 p.m. |
All stitchable VLANs should now be restored.
As of approximately 9:20 AM April 6th 2021, a fiber optic maintenance began that has interrupted stitchable networking at TACC. This does not affect network stitching for other sites.