Reported Outages

Planned network maintenance at CHI@UC

Resolved Posted by Jason Anderson on January 13, 2020
Outage start Monday, January 13, 2020 4 p.m.
Expected end Monday, January 13, 2020 4:20 p.m.

Apologies for the short notice, but we must perform a short maintenance on the CHI@UC network equipment today. This will cause a brief (10-20 minute) outage on the CHI@UC site, affecting external connectivity for all experiments as well as the Jupyter portal.

Network maintenance at TACC December 15 8am-4pm CDT

Resolved Posted by Cody Hammock on December 05, 2019
Outage start Sunday, December 15, 2019 8 a.m.
Expected end Sunday, December 15, 2019 12:40 p.m.
Update: This is a delayed message, the network maintenance has been completed as of 12:40 CST today.

Access to all TACC systems will be unavailable on Sunday, 15 December, 2019 from 8:00 AM CDT until 4:00 PM CDT. This is to allow for upgrades to the TACC core network hardware.During this upgrade, users will have no access to CHI@TACC and KVM@TACC services and instances, or the Chameleon Portal. CHI@UC and Jupyter will remain available.

Portal SSO Outage

Resolved Posted by Alejandro Rocha on October 04, 2019
Outage start Thursday, October 03, 2019 12:30 p.m.
Expected end Thursday, October 03, 2019 1:40 p.m.

SSO from Chameleon Portal to CHI@TACC and CHI@UC was unavailable for some users on 10/3/ 2019 from 12:30pm to 1:40pm.

Scheduled Outage for CHI@TACC

Resolved Posted by Alexander Barnes on September 23, 2019
Outage start Monday, October 07, 2019 8 a.m.
Expected end Monday, October 07, 2019 1 p.m.

There is a planned outage on October 7th for maintenance on CHI@TACC from 8am to 1pm CST.  

Networking Interruption for CHI@TACC

Resolved Posted by Cody Hammock on September 17, 2019
Outage start Monday, September 16, 2019 7:25 p.m.
Expected end Tuesday, September 17, 2019 8:30 a.m.

Networking for CHI@TACC started experiencing issues on Monday, September 16, at approximately 7:25pm Central Time.  The problem has been resolved as of 8:30am Central Time.  We apologize for any disruptions.

CHI@UC disk image + lease outage

Resolved Posted by Jason Anderson on September 16, 2019
Outage start Sunday, September 15, 2019 10 a.m.
Expected end Monday, September 16, 2019 1 p.m.

We experienced an outage over the weekend of our disk image service and reservation service at CHI@UC. This would have affected any new leases and launching new instances, but existing network connectivity to running experiments would have continued as normal. We have as of 12:00PM CT restored the services to their original working order.

CHI@TACC Network Outage

Resolved Posted by Alexander Barnes on September 12, 2019
Outage start Thursday, September 12, 2019 3:30 p.m.
Expected end Thursday, September 12, 2019 4:23 p.m.

Networking for CHI@TACC was temporarily out of service.  Service has been restored.

Portal Outage

Resolved Posted by Alexander Barnes on September 09, 2019
Outage start Saturday, September 07, 2019 8:24 a.m.
Expected end Monday, September 09, 2019 9:58 a.m.

The Chameleon portal (chameleoncloud.org) and CHI@TACC (chi.tacc.chameleoncloud.org) were inaccessible.  Running experiments and networking were not affected and CLI usage was still possible.  All systems at TACC are online, CHI@UC is still down for maintenance.

CHI@TACC Network Outage

Resolved Posted by Alexander Barnes on September 06, 2019
Outage start Friday, September 06, 2019 3 p.m.
Expected end Friday, September 06, 2019 3:26 p.m.

CHI@TACC Network outage

Networking Interruption for CHI@TACC

Resolved Posted by Alexander Barnes on September 05, 2019
Outage start Thursday, September 05, 2019 10:30 a.m.
Expected end Thursday, September 05, 2019 11 a.m.

Networking Outage: CHI@TACC