Reported Outages

Update: Maintenance is completed.

Update: Due to weather concerns, we are postponing the date of maintenance to the following Sunday, September 23, 2018.

Access to all TACC systems will be unavailable from 8:00 AM CDT until 4:00 PM CDT on September 16, 2018 to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete.

We will perform an upgrade of the Chameleon reservation service (Blazar) on CHI@TACC on September 3, 2018 between the hours of 4 AM and 8 AM Central Time. During this period, you may at times not be able to create or manage leases, but all other operations will still work: you will be able to launch new instances and access existing ones.

We will perform an upgrade of the Chameleon reservation service (Blazar) on CHI@UC tomorrow (August 30, 2018) between the hours of 4 AM and 8 AM Central Time. During this period, you may at times not be able to create or manage leases, but all other operations will still work: you will be able to launch new instances and access existing ones.

Starting at 10:56 AM until 11:23 AM networking to instances at CHI@TACC was unavailable. We believe that connectvitiy has been restored. If you are continuing to experience issues with networking to your instnaces, please let us know using our help desk (https://www.chameleoncloud.org/user/help/)

Update: We believe that the connectivity issues are resolved. If you encounter any problem, please let us know via our help desk.

We are investigating connectivity issues to some CHI@UC instances. We're sorry for the interruption of service.

On Wednesday June 20, between 6 AM and 6:30 AM Central Time, a network maintenance will impact external connectivity of UC stitchable networks. This will only impact you if you are using the External Testbed Stitching feature on CHI@UC. The actual outage should be only 5 minutes, but the entire 30 minutes window is reserved.

Starting from midday yesterday, you may have experienced issues with accessing the KVM cloud or starting instances. We believe these issues have now been resolved. Please open a ticket if you experience any problem.

All nodes on CHI@UC are reserved for a maintenance on Wednesday, June 6, from 2 AM to 5 PM Central Daylight Time. CHI@TACC will remain available during this time.

All nodes on CHI@UC are reserved for a planned maintenance on Tuesday, May 29, from 2 AM to 7 PM Central Daylight Time. This maintenance is in preparation for switching the testbed to a multi-region configuration. CHI@TACC will remain available during this time.

RESOLVED: The problem with the networking has been resolved. We will continue to monitor the system to ensure that there are no further issues. If you are still having difficulty, please submit a ticket at https://www.chameleoncloud.org/user/help/

CHI@TACC is currently experiencing network instability that is affecting instances. Access to instances and services for CHI@TACC may become unavailable as we troubleshoot and correct this problem. We apologize for the inconvenience.