| Outage start | Wednesday, October 13, 2021 12 a.m. |
| Expected end | Friday, October 15, 2021 6 p.m. |
The helpdesk email help@chameleoncloud.org is currently non-operational. New tickets and ticket replies submitted by e-mail are not being delivered.
New tickets and replies can still be sent via the 'My Tickets' portal page:
https://chameleoncloud.org/user/help/
It is unclear when the ticketing system will be restored, we apologize for the inconvenience.