CHI@UC upstream network issue

Resolved Posted by Michael Sherman on December 05, 2024
Outage start Thursday, December 05, 2024 1:20 p.m.
Expected end Thursday, December 05, 2024 6 p.m.

We're receiving reports of issues reaching CHI@UC, but the issues seem depend on the source address, so we have not been able to reproduce them consistently.

This manifests as timeouts for horizon dashboard at https://chi.uc.chameleoncloud.org, or disconnections when connecting to instances over ssh.

We're working with our network provider to troubleshoot the issue.